Privacy information according to art. 13 of the 2016/679 EU Regulation

alias GDPR (General Data Protection Regulation)

This disclosure coincides, in principle, with that provided by art. 13 D.lgs. 196/2003 (Personal Data Protection Code).
The personal data we process are always collected by the person concerned, through personal interviews or using communication channels such as e-mail, fax, telephone, websites, social networks.

Recipient categories

  1. Employers who commission research
  2. Employment job seekers

Categories of collected data

  1. Personal data (Article 4, point 1)
  2. Contact details (name, email, tel, fax, included in the previous point)
  3. Approval documents and curriculum vitae attached
  4. Profiling data (Article 4, point 4)

Data controller
The data controller is: Agenzia Luise SNC of Kritzinger Aloisia & C. (hereinafter referred to as only Agency), Bressanone, BZ, Alto Adige, Italy.
Tel. 0472 838 640 - 0473 690 208 - This email address is being protected from spambots. You need JavaScript enabled to view it.
The data controller is the legal representative of Agenzia Luise SNC: Aloisia Kritzinger.

Consent and lawfulness of the treatment
Where consent is not given explicitly, the sending of CVs, identity documents, research requests, signing of agreements and contractual conditions, constitute unequivocal positive actions of the respective interested parties (Article 6, paragraph 1, letter f, Recital C32 ), which reflect the will and consent of these to the processing of their personal data by the Agency.
Personal data will also be transmitted without consent to the judicial authorities who will make a justified request in all cases provided for by Italian and European legislation.

Purpose and obligation to communicate data
The only purposes of the treatment are the search and selection of personnel and jobs, free for those looking for employment.
The legal basis are the arrangements envisaged by the Italian State, and moreover, when the addressee is:

  1. a client company, as per the contractual conditions that Agenzia Luise SNC will take care to send following the first request of the service;
  2. a worker in search of employment, refers to the truthfulness of the data provided and the fact that he is aware of any criminal penalties in the case of false statements or use of false deeds (Article 76 of Presidential Decree No. 445/00).

The processing is necessary for the pursuit of the legitimate interest of the owner (Article 6, paragraph 1, letter f), therefore, the failure to transmit all the data required by our offices or forms of compilation, it makes it impossible for the Agency to render the service.
Nevertheless, it is possible to request the obfuscation of some data, such as the name of the structure related to the work experience in progress, whose presence could penalize the interested party.

Method of treatment
The data are mainly stored using computer methods, through the use of databases, emails, faxes, social networks and paper archives.
The storage and processing of data takes place in some distinct moments. They are collected through:

  1. website, hosted by TOPHOST srl (, the data entered by the user remain on Tophost's servers;
  2. e-mails, social networks, telephone numbers, faxes, are transcribed by us on IT supports owned by the Agency, located in its offices; the data collected on the website also converge here;
  3. the only contact data are synchronized on the telephone devices, consequently they flow into the rubrics of the Agency and collaborators, hosted by Google and the main social networks.

  Main social networks and reference to their privacy policy:

Computer data collected for statistical purposes by the website: the software of the site automatically stores appropriate information eg. to IP geolocation, using "Google analytics" and "Facebook Pixel". In this case the collected data are managed and processed by Google and Facebook, even with the use of "cookies", while we can access them for statistical purposes and for better use of our services. You can oppose the collection of this kind of data by suitably configuring your browser or your own security software (


The computer networks inside the Agency's offices as well as the administrative access to the website are protected by tools and devices capable of preventing illicit acts, even with the use of appropriate technologies and precautions.

Retention period
Personal data is stored and kept indefinitely, until revocation of the interested party.

Right of access, rectification, withdrawal, complaint
Whenever an agreement between supply and demand is reached, the data of both parties are blocked and kept inactive until further request.
The interested party has also the right to ask the data controller, through the contacts of our offices, access to personal data, have a copy, request the correction or limitation of the processing that concerns them (Articles 15, 16, 18), or cancellation or oppose their treatment (Articles 17, 21) . In these latter cases, however, this corresponds to a revocation of the service.
In case of cancellation request, only personal data will be deleted, making the remaining profiling data anonymous, according to 'Recital C26', remaining available for statistical purposes.
There is also the right to lodge a complaint with a supervisory authority (Article 77).

Automated decision-making processes
For research we use software, which are able to filter and match the characteristics of professional profiles to those of job offers. Important information on this subject are e.g. the languages ​​spoken, profession and place and type of structure of the latest work experience, desired occupation.
Lastly, however, human commitment is always the only definitive evaluation tool.