Depending on the size of the company there is the so-called SPA manager. He/she is responsible for the management of the SPA and wellness area and the staff. With the help of the team, he/she ensures the maximum well-being of the guests:
advice and support
performing treatments
instruction of employees
creation of service and vacation plans
division of appointments and treatment rooms
compliance and monitoring of quality standards
A SPA Manager is ideally bilingual or multilingual and has many years of experience in the wellness area.