Regardless of the stars given to a hotel, which determine its comfort or luxury, an important factor is reserved for the quality it offers. There are some standards that have already established criteria and requirements for many years, such as ISO 9001, OHSAS 18001. They can be followed spontaneously or require certification from third parties.

Those who work in the hotel sector for only a few years, know how much a familiar and welcoming atmosphere plays a prominent role in the management of the structure, whatever the degree of services offered. Nonetheless, it can be said that courtesy and willingness to perceive the needs of the guest, finally characterize the professionalism of the team of the house.

Where the guest feels at ease, when he sees his desires for well-being fulfilled without renouncing the peace and freedom of the holiday, the merit goes to the skills of the whole team of collaborators, who enliven the various sectors of the place to stay in an atmosphere of harmony and hospitality. The guest's satisfaction is at its peak when he returns to relive the enchantment.

Companies from all sectors can benefit from our service when it comes to looking for qualified personnel or apprentices. We also offer our expertise:

• in urgent cases, eg. disease or similar, of co-workers. Often we can help and quickly find a replacement;
• in the hotel business, where at the end of each season the staff shall be dismissed, there is often the need to find new partners. Companies can contact us even months before the actual start of the next season with a description of the personnel to search. In this way there is enough time available to solve in the best way the problem of finding suitablestaff;
• in cases in which must be covered jobs for predictable reasons as retirement or maternity of staff, our agency can be contacted. And again: as much time available for the research we have, as many possibilities there are to find the right personnel.

To learn more about how we work and our conditions, you can contact us without commitment!

Our team will be pleased to inform you!

You can save a lot of precious time through our service!

This property can not be judged by ourselves, but only by those who have already used our services. However, we can emphasize that since the beginning of 2010 we have been present with our agency in South Tyrol, especially in the hotel industry. Our team has many years of experience in recruitment.

In order to find a suitable job and connect it to the ideal Job Seeker, it is important to advertise on both fronts to bring the job to an ideal conclusion. For this, first, it is sufficient to deal with this in anonymity and to protect sensitive data until they come to the final contact between the two parties. The privacy is of course guaranteed.

Increasing speed sometimes means that people have to forego quality. Our philosophy involves the use of technology and software, especially for performing repetitive search and data filters that can be executed faster by a computer. The main focus for us, however, is to combine requests and offers as quickly as possible.

AGENZIA LUISE is a service company, which has set itself the task of being a meeting point for:

• companies seeking staff, eg. professionals, people who come from other branches as well as trainees and students for the summer holidays. Our offers of staff include professionals from the area but also people from the rest of Italy or other countries. Our expertise is focused in the hotel business, where our employees can boast of over ten-year experience;
• people looking for a job or a place of education, both in the hotel and in other professional fields.

So far we have provided a lot of personal in the branch of gastronomy, for hotels, restaurants, inns, bars, lodges, resorts, residences, to the mutual satisfaction of those who offer and those who receive the job. This will continue to be our goal.

In the hotel industry, the reception is the receiving area, where staff receive and/or look after persons. The guest can gain a first impression of the business there and is the central contact point for any questions and services. At the reception the following staff are represented: chef de reception, receptionist.

Cooking is the heart of every hotel and restaurant business. Depending on the size of the company, the cooking brigade consists of: head chef (or sole chef), sous chef (deputy chef), chef de partie, demi chef de partie and commis de cuisine, cook apprentice and kitchen help, dishwasher.

The main task of the service team is to receive guests in a friendly manner, to offer them a place and then to serve them and look after them caringly. These include: service/restaurant manager, maitre, head waiter, sommelier, chef de rang, hall waiter, demi chef de rang – room commis, apprentice waiter - trainee.

The bar area is responsible for the preparation of a variety of drinks and cocktails and the care of guests. Depending on the nature of the business, the following positions may be mentioned: chef de bar (bar manager), barman - barlady - bartender - barkeeper (with knowledge of cocktails), bar commis and bar aid.

The beauty and wellness department of a hotel is responsible for the well-being of the guests. The following positions help guests to spend a pleasant and memorable holiday: wellness/SPA manager, beautician, masseuse/eur, massage therapist, fitness instructor, wellnesstrainer, sauna master, hiking guide.

This department is responsible for working on the floors and keeping clean the entire guest building. It includes the following areas: corridors, guest rooms, hotel hall, reception area, staircases and other rooms. All this is performed by: governess/housemaid/housekeeper, chambermaid, laundress, cleaning staff.

Students who have reached the 16th year of age and college students can find a summer job through us. Some examples:

Waiter assistant – bar help – cook assistant – auxiliary chambermaid – handyman – shop assistant – support for secretariat or reception – dishwasher or overall aid.

The registration can be done by the company such as:

a) summertime agreement: is a temporary contract of employment to which the young is insured against accidents at work and for civil liability. The payment of social security contributions is expected, too. He/she is entitled to a reduced salary and the amount is determined by the contract of sector. Such an agreement shall be for a period of at least 6 - maximum 14 weeks.

b) apprenticeship contract: this doesn't constitute an employment relationship as it is the training that is in the foreground and the pupil has the opportunity to learn directly from within an enterprise. The young usually get a reduced wage for the work done and is insured borne by the company against accidents at work and civil liability, but there is no payment of social security. The duration can be at least 2 weeks and should not exceed six months.

c) temporary contract of employment: in this case the young is entitled to be paid under the collective agreement applied by the company and will be insured against accidents at work and for civil liability. The payment of social security contributions is expected, too; the duration is determined individually.

For further information we are at your disposal.